Frequently asked questions

Yes. Shipping is free on every store order. Import duty or tax may apply in some countries; they are set by the destination country.

Each watch is assembled after you order it, then shipped. We email you when it ships. If you need it by a date, email support@skymod.watch before you order.

Taxes are calculated at checkout where they apply. Import duty or tax may also be charged when the watch arrives, depending on your country. Those charges are set by the destination country, not by SKYMOD.

You can return an unused watch within 30 days, in its original condition and packaging. Engraved watches are final sale, because they are made to order. You pay the return shipping, unless the watch arrived damaged, faulty or incorrect.

Engraved watches are final sale, as they are made to order.

Email support@skymod.watch with your order number. We will reply with the next steps.

Every SKYMOD watch comes with a 2-year warranty covering manufacturing defects, from the date of delivery. See our warranty page for what is covered.

• Normal wear
• Damage due to misuse
• Accidental damage
• Loss or theft

We email you when your watch ships.

Our manufacturing partner assembles each watch to order. Yohay Etsion runs SKYMOD and answers for every order.

Each SKYMOD watch is made to order. Images illustrate the design. Small differences in colour, finish and component details can occur.

Yes. Case-back engraving is included. We collect your engraving text after purchase and confirm it with you before assembly.

We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Email support@skymod.watch or call +1 (917) 695-2076. We reply within one working day.